People don’t listen.
People don’t hear.
Most people have so much
noise in their heads
it overwhelms their ears.
They will forget your name.
They will forget your face.
They will forget your elevator speech,
the time and the place.
So when you become one
who quiets her mind,
who resists preparing his rebuttal
while someone else is given their time,
you become one who
hears and listens,
and this becomes your gift to the world
which makes all the difference.