OPEN YOUR MOUTH

Before you open your mouth,

Ask yourself:

Is what I’m about to say helpful?

Are the words appropriate?

What is the correct tone of voice for this comment?

If someone else were saying it to me,

would it make me defensive or would I listen?

What is my agenda for saying this?

How does this move the conversation

or the person in a positive direction?

 

Do this before you open your mouth,

because you won’t get a chance afterwards.